At PRO4 LLC, we want you to be completely satisfied with your purchase. Please review our return and refund policy below:
Return Period
You may request a return within 7 days of receiving your order.
How to Start a Return
To begin the return process, please contact our customer support team at info@pro4security.com or +1 858 214-5194
When contacting us, please provide Your purchase receipt, The product in its original packaging and photo or video showing the damaged or defective item. After return request approve we provide return shipping lavel and suggest how and where send the return items.
Return Method
By Mail only
A downloadable/printable return label will be provided
Return shipping label cost: No cost to you
Refund Details
Refund approval requires: original packaging, purchase receipt, and photo/video proof
Refund processing time: within 10 business days after we receive and inspect the returned item
Restocking fee: No cost
Exchanges: Not accepted
Customer support
Email: info@pro4security.com
Phone number: +1 858 214-5194
Address: 5235 Fiore Terrace, San Diego, California 92122, United States
Office hours: 08:00am to 07:00pm | Closed only Sunday.